Beta Healthcare... Caring for all
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Thank you for making contact with Beta Healthcare. Whether you’re a customer, an investor, a healthcare professional, a journalist or a job seeker, you can find the best way to contact us below.
If you are looking for contacts within a specific country or market, you can search for specific contacts through our worldwide contact information under Our Regional Presence.
At Beta Healthcare International ltd we take the safety of our patients and consumers very seriously. We know that side effects can happen, but it is not always possible to predict who will get them. For this reason, it is vital for us to continuously monitor the safety of our products. By hearing about your experiences and other like you can offer the best possible advice to those using Beta’s product.
How to report a possible side effect?
To help us process your information quickly and effectively, please remember to report as much relevant information as possible. At a minimum you will need to provide the following:
for possible side effects: Report by Filling out the Form: ”Adverse Drug Reporting form” Click here.
for medical information, Email: medinfo@ke.aspenpharma.com
for product quality complaints, Email: complaints@ke.aspenpharma.com
Beta endeavours to promote a culture of openness and transparency throughout the Group(Aspen SA & Aspen SSA). Employees and other stakeholders are encouraged to report unethical conduct and any transgressions of which they become aware.
An independently monitored whistleblowing hotline, Deloitte’s Tip-offs Anonymous, is available to employees across the Beta’s businesses, whereby employees can report suspected fraud and/or activities which are considered to be transgressions of the Group’s Code of Conduct. Tip-offs training and awareness sessions are conducted periodically to promote use of the facility where necessary.
The Tip-offs service has also been extended globally to customers and suppliers of Beta’s businesses.
All logged calls are reported to Beta’s Group Ethics Committee for consideration. Where wrongdoing, unlawful conduct or a breach of Beta’s policies or procedures is identified, corrective action is implemented in all instances to improve controls and to prevent recurrence of the incident.
The PDFs below provide additional information required to raise any concerns about unethical behaviour at Beta.
Schedule of Tip-off Anonymous numbers per Country. Download
Whistleblowing-Policy.Download